Contact us

Sutton Support Services

Wylde Green Community Hall
Emscote Drive

Sutton Coldfield

B73 5NE

Phone: +44 0121 377 7507+44 0121 377 7507
E-mail (General Enquiries): office@suttonsupport.org.uk

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Please use our Compliments and Complaints page, or send an email to: Complaints@suttonsupport.org.uk

The Public Interest Disclosure Act 1998 (PIDA), the law that protects whistleblowers from negative treatment or dismissal for raising their concerns, is a “day-one” right. This means that a worker or employee can bring a legal claim under PIDA as a whistleblower from the first day of their employment. This differs from other employment rights which require the employee or worker to have two years of service.

Source: Protect - Whistleblowing Charity | Workplace

You can report your concerns to Whistleblowing@suttonsupport.org.uk

Safeguarding means protecting people's health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. It's fundamental to high-quality health and social care.

Safeguarding adults includes:

• Protecting their rights to live in safety, free from abuse and neglect.
• People and organisations working together to prevent the risk of abuse or neglect, and to stop them from happening.
• Making sure people's wellbeing is promoted, taking their views, wishes, feelings and beliefs into account.

Source: Safeguarding people - Care Quality Commission (cqc.org.uk)

If you believe your concern is an emergency, or if someone is in immediate danger, you should contact the Emergency Services by calling 999.

You can also report a concern Birmingham City Council, Adult Social Care Contact Centre staff in the following ways:

• Email: CSAdultSocialCare@birmingham.gov.uk
• Telephone: 0121 303 1234
• Text Relay: Dial 18001, followed by the full national phone number

Or, you can our own dedicated email and we will take action immediately: Safeguarding@suttonsupport.org.uk